Help and FAQs

Yes, Force of Nature is an EPA registered disinfectant & sanitizer that kills 99.9% of bacteria* and germs* , including Salmonella, Norovirus, Listeria, STAPH, MRSA, Pseudomonas & Influenza A when used as directed. The EPA has registered Force of Nature for use as a disinfectant and sanitizer in hospitals, schools, daycares, veterinary clinics, restaurants, hotels, fitness facilities and more. The registration number is #93040-1. To secure the EPA registration, a product is tested using EPA required protocols over multiple lots. Suppliers, purity, concentration & processing of all individual ingredients have to be approved, with strict statistical limits on all. The product also goes through rigorous safety reviews.

COVID-19/Coronavirus:Force of Nature is on EPA’s List of Disinfectants for Use Against SARS-CoV-2, the cause of COVID-1.

Force of Nature is on List N, the federal EPA’s list of products approved for use against SARS-CoV-2, the cause of COVID-19.

Because SARS-CoV-2 is a new virus, the pathogen is not readily available for use in commercial laboratory testing. The federal EPA issued their Emerging Viral Pathogen Guidance, where disinfectants that the federal EPA expects to kill the virus can be included on List N because they: 1. Demonstrate efficacy against a harder-to-kill virus; or 2. Demonstrate efficacy against another type of human coronavirus similar to SARS-CoV-2.

In Force of Nature’s case, the reason it is on the federal EPA’s List N is because it has been tested on Norovirus, which is a harder to kill virus. Force of Nature has demonstrated effectiveness against viruses similar to COVID-19 on hard, non-porous surfaces. Therefore, Force of Nature can be used against COVID-19 when used in accordance with the directions for use against Norovirus on hard non-porous surfaces. Refer to the CDC website for additional information.

The directions for use are: Pre-clean surface of any soil or residue so that the disinfectant can come into contact with 100% of the surface. Spray Force of Nature on the surface until thoroughly wet, let sit for 10 minutes, then let air dry or wipe with clean cloth or towel. Most people don’t realize that the disinfectants you buy at the store typically have a 10 minute dwell time, and that you need to pre-clean the surface. No matter what disinfectant you use, don’t forget to read the usage instructions carefully.

Force of Nature is a federal EPA registered disinfectant and sanitizer, registration number #93040-1. To receive federal EPA registration, the product is tested using extremely rigorous federal EPA approved anti-microbial testing protocols across multiple batches of product. Suppliers, purity, concentration & processing of all individual ingredients must be approved, with strict statistical limits on all. The product also goes through rigorous safety reviews. Once the federal registration process is completed, the product must be registered in each state. No further product testing is required, but each state must approve documentation. We have filed the required documentation in all states, and the following states have not approved the registration: South Dakota Indiana New York California

Each Starter Kit contains:

Electrolyzer with power cord (compatible with any household electrical outlet), Spray Bottle (12 oz or 350ml), 5 Activator Capsules (each makes enough multi-purpose cleaner & deodorizer to last 2 weeks). Just add your own water right from the tap.

The Force of Nature Starter Kit allows you to streamline your cabinet of cleaning products to just one. The cost for the multi-purpose cleaner & deodorizer you make with Force of Nature typically saves you up to 80% vs common brands cleaners. Force of Nature works on virtually any surface in your home – a true multi-tasker at a great value plus it is eco friendly, kids & pet friendly too.

Force of Nature is a patent-pending appliance that uses electricity to change the chemical composition of salt, water and vinegar into a powerful multi-purpose cleaner & deodorizer from the industrial space called electrolyzed water. Electrolyzed water has no harmful ingredients, residues or fumes and contains just 2 gentle, yet potent ingredients:

• Hypochlorous acid – the ingredient that’s as effective as bleach. Hypochlorous acid is the same substance your immune system produces, and it’s commonly the active ingredient in wound, eye and veterinary care products because it’s so gentle and effective.

• Sodium hydroxide – a detergent & grease-cutter without suds. Contains just 0.0000003% yet cleans as well as major brands that have up to 5%.

Force of Nature has zero added fragrances. It has a light swimming pool scent that’s naturally created when salt, water & vinegar are electrolyzed. The swimming pool scent results from trace amounts of chlorine generated during the electrolysis. The chlorine ultimately converts to hypochlorous acid, the active ingredient in Force of Nature. Hypochlorous acid is the same ingredient commonly used in wound healing, eye care & veterinary care products because it’s so safe and effective. It’s also the same substance your immune system produces.

Yes Force of Nature cleans mold & fungus as effectively as bleach & prevents it from returning. A key thing to know is that because it doesn’t contain any whiteners (like bleach), it won’t remove set in staining on porous surfaces like grout.

Yes! Force of Nature actually works! It’s just as effective as conventional cleaners with no harmful chemicals. It’s as effective as Formula 409 on grease, Windex on glass, Scrubbing Bubbles on soap scum, Febreze on odors and Resolve on rugs. And it’s just as effective as bleach. We know it’s hard to believe that you can convert salt, water & vinegar into such a powerful cleaner, but the Force of Nature technology, called electrolyzed water, has actually existed for years in the industrial space. We’ve sized down the same technology for your countertop & wallet.

We’re glad you asked because a lot of people don’t know the proper way to use disinfectants (not just Force of Nature)! On hard, non-porous surfaces, clean surface of soil or residue so that the disinfectant can come into contact with 100% of the surface. Spray Force of Nature on surface until thoroughly wet. Allow surface to remain wet for 10 minutes. Let dry or wipe surface with clean cloth or towel. Most people don’t realize that the disinfectants you buy at the store typically have a 10 minute dwell time, and that you need to pre-clean the surface. No matter what disinfectant you use, don’t forget to read the usage instructions carefully.

You should not add any oils to Force of Nature because it interferes with the chemistry & results in reduced efficacy.

Just like bubbles in a carbonated drink, hypochlorous acid starts to dissipate over time. To be absolutely sure Force of Nature is at its optimal power, you should use it within 2 weeks. The bottle is 12 oz (about 350ml), vs a typical cleaner which is around 26-32 oz, so most families use about a bottle a week when they use it for all their multi-purpose-purpose cleaning & deodorizing needs (i.e., replacing bleach, deodorizers, kitchen, bath & glass cleaners). Families who also use it on floors & rugs use even more. Because it has no harmful chemicals, you can dispose of any unused product right down the drain.

If you’re on the go and don’t have access to soap and water, you can use Force of Nature to clean your hands. It has no skin allergens or irritants so you don’t need to rinse it off.

Download the latest version here

Download the latest version here

Download the latest version here

Yes – it’s super simple to make. Simply fill the Electrolyzer with regular tap water, squeeze in one Activator Capsule and plug it in. Push the start button and in about 9 minutes, you can pour the solution into the Spray Bottle. Now you’re ready to clean & deodorize anywhere the little hands, noses & paws in your house like to be! As with all products, please use as directed.

The activator capsules have a 3-year shelf life.

Yes Force of Nature has been tested by a 3rd party independent lab. Those lab test results are here. Force of Nature has also been given the highest rating by SkinSAFE, the Mayo Clinic’s rating system for product safety for skin allergies. That evaluation of the Force of Nature ingredients is here.

Force of Nature can be used virtually anywhere for any job requiring cleaning, deodorizing or disinfecting. Use is on wood, laminate, glass, stainless steel, plastic, rubber, vinyl, sealed stone, porcelain, high-touch surfaces and more.

On glass & stainless steel, because Force of Nature has no drying accelerants like ammonia or alcohol based cleaners do, wipe with a clean cloth or paper towel until the surface is completely dry. In the bathroom, Force of Nature kills 99.9% of germs when used as directed, and also kills odors & removes soap scum. Use it on all bathroom surfaces including grout, tile, sealed marble, porcelain, glass and high touch areas like doorknobs and faucets. For surfaces where you currently use an abrasive like a scrub brush (for example with soap scum), with Force of Nature you simply use the same brush.

Depending on surface porosity & build up, you may need a mild abrasive like baking soda with your scrub brush the 1st few times. Force of Nature deodorizes with no harmful residues or fumes. It using on rugs or fabric, always 1st test for color-fastness in an inconspicuous spot & let dry before proceeding.

Yes Force of Nature is safe to use on sealed stone. Unlike vinegar, Force of Nature is safe on sealed stone because of the chemistry change that happens when the solution is electrolyzed.

Because Force of Nature doesn’t have whiteners, it won’t remove stains like rust or hard water from porous surfaces. The upside of this is that you can use it on rugs & carpets, where it’s as effective as Resolve, but without harmful chemicals.

Always 1st test for color-fastness in an inconspicuous spot & let dry before proceeding. Our lab test results are here.

Because Force of Nature doesn’t have drying accelerants like ammonia-based or alcohol-based cleaners, we recommend always cleaning with a clean cloth or paper towel and wiping until the surface is 100% dry. When used this way, Force of Nature is as effective on glass as Windex and as effective as Formula 409 and Clorox Clean Up on oil & grease. And if you have hard water, you should use a water softener or bottled because the minerals in hard water prevent the chemistry from working properly.

Yes – you can use the same sponges, scrub brushes, towels or paper towels you currently use. For cleaning jobs that require an abrasive (like with soap scum), use your regular scrub brush or scrubby sponge. On glass, because Force of Nature has no drying accelerants like ammonia or alcohol based cleaners do, wipe with a clean cloth or paper towel until the surface is completely dry.<

Force of Nature doesn’t leave behind the harmful residues that conventional cleaners do. Simply spray the solution on any surface and wipe dry with a clean cloth or paper towel. On glass & stainless steel, because Force of Nature has no drying accelerants like ammonia or alcohol based cleaners do, wipe with a clean cloth or paper towel until the surface is completely dry.

If you have hard water (> 100ppm), we recommend a water softener, bottled water, or reverse osmosis filtered water instead of tap water. This is because the minerals in the hard water can shorten the life of the appliance.

While it may seem like a good idea, some filters may change the structure of water and it is not advisable to use them for making your Force of Nature solution. The tap water in Singapore is perfect for making your Force of Nature solution so it is not necessary to use any filtered water. However, If you have hard water (> 100ppm), we recommend a water softener, reverse osmosis filtered, or bottled water instead of tap water. This is because the minerals in the hard water can shorten the life of the appliance.

Yes.

After you’ve made your first bottle of Force of Nature, unplug the base for 30 seconds & then plug it back in. Now you’re ready to make your next batch.

Generally there are two causes for this – the first is that the base may not have recognized the double-click, so it thinks you’re trying to run a new cycle. When it senses the bottle isn’t properly filled for a new cycle, it gives the red error light.

The second potential cause is if the appliance was unplugged for an extended period after the cycle completed. In this case, the appliance may not be able to detect when it should start the countdown from, and as a result signals an error. The best way to troubleshoot both of these causes is to run a new cycle with water & 1 new capsule. This normally resolves it and the base will go back to green. However if it doesn’t, send us a message through our contact form and we’ll happily assist!

Force of Nature has zero added fragrances. It has a light swimming pool scent that’s naturally created when salt, water & vinegar are electrolyzed. The swimming pool scent results from trace amounts of chlorine generated during the electrolysis. The chlorine ultimately converts to hypochlorous acid, the active ingredient in Force of Nature. Hypochlorous acid is the same ingredient commonly used in wound healing, eye care & veterinary care products because it’s so safe and effective. It’s also the same substance your immune system produces to fight infection. The light chlorine smell is expected and normal.

Please contact us via the contact form on our website here. We’re here to help!

Yes the Activator Capsules are recyclable and they are recycling code #5.

After each cycle, fill the Electrolyzer bottle half way with tap water, gently shake, then empty. Dry upside down. If you live in a very humid environment, spray some Force of Nature into the rinsed bottle prior to turning it upside down to dry.

Force of Nature is the most effective and efficient cleaner for cleaning floors without any harmful chemicals or alcohol. There are no dyes, fragrances, preservatives, surfactants and it’s hypoallergenic. We find the use of a spray mop the easiest for this. Just a little spritz of it on the floor using your spray mop, and then mop dry for cleaning. To achieve disinfecting results together with cleaning, spray and let sit for 10 minutes before mopping off.

Force of Nature starts with ONLY 3 ingredients – water, salt & vinegar. There are no dyes, fragrances, preservatives, surfactants and it’s hypoallergenic. Many natural cleaning products use botanical-sounding ingredients, but many of those are actually harmful allergens & irritants. Thymol is a great example – though it’s derived from thyme oil, it’s a known allergen. And because manufacturers aren’t required to disclose all of a product’s ingredients on its label, it’s sometimes hard to know what’s hiding in a cleaning product. Another example is that many “natural cleaners” contain methylisothiazolinone, a preservative linked to allergies, lung, neurological and organ toxicity.

Force of Nature has been given the highest rating by SkinSAFE, the Mayo Clinic’s rating system for product safety for skin allergies. That evaluation of the Force of Nature ingredients is here. Force of Nature is gentle enough to use without gloves. Last, Force of Nature is an EPA registered disinfectant & sanitizer that kills 99.9% of germs*, including Salmonella, Norovirus, Listeria, STAPH, MRSA, Pseudomonas & Influenza A when used as directed. It is EPA registered for use in hospitals, ICUs, daycares, schools, gyms, restaurants, veterinary clinics & more.

Vinegar has some drawbacks that Force of Nature overcomes due to the chemistry change that the appliance creates. Cleaning with regular vinegar damages stone surfaces including granite, marble, travertine, limestone & onyx, while Force of Nature can be used on sealed stone. Regular vinegar corrodes grout & rubber over time; Force of Nature does not. Force of Nature is just as effective as conventional cleaners including bleach, Formula 409 (on grease), Windex (on glass), Febreze (on odors), Scrubbing Bubbles (on soap scum).

No, hypochlorous acid is not the same as bleach; it has a different chemical composition than bleach (sodium hypochlorite). The formula for sodium hypochlorite is NaOCl and the formula for hypochlorous acid is HOCl. Hypochlorous acid is the same substance your immune system produces. And it’s so safe it’s used in wound healing, eye care and veterinary care products. Bleach is defined as 1) having a pH of 11+ 2) being at a concentration high enough to remove the color from fabric and 3) 99%+ NaOCl; none of these apply to hypochlorous acid.

Electrolyzed water, the solution that the Force of Nature appliance creates using salt, water & vinegar, is a technology that’s been used in the industrial space for decades. However until now, it required huge equipment accessible only to large companies & institutions because it costs $10,000+. Force of Nature is the first product that allows you to make electrolyzed water at home, right on your countertop.

No vinegar does not kill viruses sufficiently to qualify as an EPA registered disinfectant & sanitizer. Once you dilute vinegar as part of a DIY cleaning solution, you’re reducing the virus killing power even further.

No vinegar is not an EPA registered disinfectant. It does not kill germs to the level required by the EPA.

Force of Nature doesn’t contain drying accelerants like alcohol or ammonia-based products, so we recommend spraying then wiping until it’s 100% dry with a clean dry cloth or paper towel.

Depending on build up & surface porosity, you may need a mild abrasive like baking soda with a scrub brush. Soap scum builds up in layers, so it may take a few applications with your abrasive to remove them.

Spray until surface is saturated thoroughly then wipe with a clean paper towel or sponge. If you’re cleaning a surface where the grease has been cooked on a little, you may need to let Force of Nature sit on the surface for 2 minutes before you wipe it.

Always 1st test in an inconspicuous spot to ensure the dyes used are truly colorfast and wait until the tested area is dry before proceeding. This is because there is wide variety in the types of dyes, fibers and processes for making rugs colorfast. Saturate all the layers that have been soiled until they are soaked, then let dry (don’t rinse).

The first time you use Force of Nature, spray the equipment until it is soaked, then let dry (don’t rinse). That will stop the odor at its source. For on-going odor control, just spray Force of Nature after each use to prevent new odors from starting.

Always 1st test in an inconspicuous spot to ensure the dyes used are truly colorfast and wait until the tested area is dry before proceeding. This is because there is wide variety in the types of dyes, fibers and processes for making rugs & fabrics colorfast. Also, don’t use on fabrics where the washing instructions say “only use non-chlorine bleach”. This is because Force of Nature is a type of chlorine.

Steps: Clean up the soil as much as possible with dry paper towels or cloths. Next, spray the surface until it is soaked with Force of Nature, wait for 2 minutes, then use clean paper towels or cloths to wipe up any remaining soil. It’s critical to spray all the layers of the rug that have been soiled. For example you should spray even the under side of the rug if the accident has soaked through. That will stop the odor at its source. Let the surface dry and if any odor remains, go through the process again to ensure all layers of the surface have been saturated with Force of Nature.

On spills and stains, treat the problem as quickly as possible like you would with any other stain remover. Always 1st test in an inconspicuous spot to ensure the dyes used are truly colorfast and wait until the tested area is dry before proceeding. This is because there is wide variety in the types of dyes, fibers and processes for making fabrics and rugs colorfast. Blot the spill, spray Force of Nature, then wipe (repeat if necessary). It cleans as well as Resolve and won’t remove color like bleach does on colorfast rugs & upholstery.

To clean these, empty of all liquid, then spray in enough Force of Nature to get all the areas wet. Shake it to get the cleaner into all the nooks & crannies. Let sit for 10 minutes, then shake out any remaining liquid.

On brass and copper, either rinse with water or wipe until it’s thoroughly dry because Force of Nature shouldn’t sit on soft metals over time.

You can see our Safety Data Sheet(SDS) here.

No, you can put away your gloves & hazmat suit! Force of Nature is gentle, hypoallergenic and fine to use without gloves. Force of Nature has been given the highest rating, 100% SkinSAFE by SkinSafe, the Mayo Clinic’s rating system for product safety for skin allergies. That evaluation of the Force of Nature ingredients is here.

No you shouldn’t for safety & efficacy reasons. The chemistry is sensitive enough that even being off by a small percentage you could easily make bleach, create a solution that doesn’t meet regulatory efficacy standards, and/or create a solution without the right shelf life for the hypochlorous acid. These risks are why the EPA requires the Capsules.

No, our bottles do not contain BPA or BPS.

You should never use more than 1 capsule at a time. Creating just the right pH can only be done using one capsule and is critical to creating a safe, effective cleaner & deodorizer. Always use as directed.

We attempted to get Force of Nature evaluated & rated by EWG, but EWG stated that their “scoring system is not equipped to fully capture ingredients that would be generated as a result of electrolytic processes within the device. They currently do not have devices rated in the cleaning category. Given the newness of our system it is understandable.” Our Safety Data Sheet is here which has in depth product safety information. We always recommend that families do their own research. Electrolyzed water has been independently evaluated by numerous sources because it has been used in the industrial space for so many years. You can readily find links to this research by searching on electrolyzed water or hypochlorous acid, or starting here.

Yes, we offer free shipping to local addresses with a minimum spending. If your order is above $120, we offer complimentary door to door courier to all locations within Singapore, except the standard No-go zones or offshore islands.

See more on our shipping methods and policy here.

Standard local courier – Deliveries will typically be made within 1-3 days using either Janio or Ninja Van Express services. Tracking the progress of your parcel is available to you online at janio.asia or at ninjavan.co. Service delays by the courier may however happen during peak seasons or outbreak situations, and it is not unusual to receive your package up to 5 days after courier has picked up from us. However, if you are concerned, please contact us if you have not received your items after 5 working days. We’ll help you take care of it.

International Shipping: For deliveries by DHL Express or FedEx, the delivery time is usually between 1 to 5 working days. Do note that delays in customs clearance is possible and delays due to outbreak situatons like the recent Covid-19 may also affect delivery standards. This is dependent on the situation in different countries and is beyond our control.

Yes, you can collect your order directly from our retail showroom. When you are carting out, simply indicate that you are doing self collection and you may drop by during our operating hours to pick up your order. We are open on Mondays, Tuesdays, Thursdays, Fridays and Saturdays, 9am to 5pm. Please note that our retail showroom is closed on Wednesdays, Sundays and public holidays.

You can purchase additional Activator Capsules here.

No you don’t. You can just buy them as you need them. Just go here and under Delivery Frequency, choose One-Time purchase.

For any online orders that are invoiced but not shipped out yet, cancellation will come with an administration charge of 15% of the order or S$10, whichever is higher. If an order has already been processed and sent out, cancellation will not be possible.

For standard local courier, you can track your parcel by using your tracking number on the courier website. Simply visit the courier website and input your tracking number available in your order shipping email into the tracking ID box. From there, you can check if your parcel is pending collection, at the courier sorting warehouse or pending delivery. If you have any other inquiries or face any issues regarding the status of your parcel or with delivery, send us a message through our contact form and we’ll happily assist!

For hygiene reasons, all goods sold are non-refundable and non-exchangeable. Only products found to have manufacturing defects are eligible for exchanges.

Whether the reported issues is a manufacturing defect or not is to be determined at our sole discretion.

For any exchanges, the product must be returned to us within 3 days in original condition, unwashed and all tags attached. We suggest that you check all items right away after you receive it to avoid any contentions. Any faults reported after this will be subjected to individual suppliers’ warranty programs, and the service time varies between suppliers. The customer is responsible for the cost of return shipping if applicable.

Local import duties & charges pertinent to your country and state may apply for your shipment depending on where you reside. We strongly suggest that you check with the policies of your country to avoid unexpected charges.

It is important to note that while we do not collect Singapore GST for orders shipped internationally, it is possible that your country may apply additional taxes or/and duties to imports. Please check the policies of your country to avoid unexpected charges as we will not be liable for the handling of such charges.

Some items may not be imported into specific countries by law. Please find out the laws in your country before placing an order. Rejection of packages by customs will be treated as per order cancellation.

You can find here our terms & conditions

Force of Nature may be purchased here. It is not available at retail stores.

As long as Force of Nature is prepared according to manufacturer’s instructions, it is covered by a limited one year warranty.